“Effective Speaking and Listening Skills” is a comprehensive program that enhances your communication abilities. It starts with understanding the basics of communication and its importance. Students will learn polite greetings and introductions, practice reading English text with clear articulation, and develop active listening skills for accurate understanding and response. The program also covers effective phone conversation techniques, clear request-making, and polite refusal skills. Additionally, it includes modules on giving and seeking opinions effectively, participating in buyer-seller interactions, and conducting proper workplace conversations, equipping students with effective communication skills for various settings.